FAQ
| The Nine on Shoreline offers one-, two-, and three-bedroom apartment homes in Austin, TX with modern layouts and elevated finishes. |
| Select apartment homes include private yards, with availability varying by floor plan. |
| Tour the community in person or virtually through the property website. |
| Apply online or in person through The Nine on Shoreline leasing office. |
| Applicants must provide proof of income, a valid government-issued ID, and complete income verification through Yardi. |
| Applicants must earn at least 2.5 times the monthly rent, with additional requirements for affordable housing units. |
| Subleasing is not permitted at this community. |
| Renter’s insurance is required for all residents throughout the lease term. |
| Lease renewals can be completed online or in person through the leasing office. |
| Affordable housing options are available through a bond program, with select units subject to income qualifications. |
| There is an application fee and administrative fee, along with a security deposit that varies based on approval. |
| Move-in support is available, including Jetty Deposit as an alternative to a traditional security deposit. |
| Early lease termination requires a 60-day notice and a fee of $1,750, plus any remaining lease obligations. |
| A 60-day written notice is required prior to move-out. |
| Residents must provide notice, vacate by the scheduled date, and return the apartment home in clean condition. |
| Security deposit refunds are processed within 30 days after move-out. |
| Utilities are not included in the monthly rent. |
| Residents may choose their preferred internet provider, including options like Spectrum. |
| Rent can be paid online or with certified funds through the leasing office. |
| Monthly fees may include valet trash, pest control, and applicable utility charges. |
| Parking is available, including open parking, carports, and private garages for an additional monthly fee. |
| Overnight guests must park in designated visitor spaces and register their vehicle per community policy. |
| EV charging stations are not currently available. |
| The Nine on Shoreline is a pet-friendly apartment community in Austin, TX, allowing up to two pets per home. |
| A refundable pet deposit, one-time pet fee, and monthly pet rent apply per pet. |
| Breed, size, and weight restrictions apply. |
| Pet amenities include an on-site dog park for resident use. |
| Community amenities include a resort-style pool, 24-hour fitness center, business center, and landscaped courtyards. |
| Laundry facilities are available on-site for resident use. |
| Bike storage is not available at the community. |
| Apartment homes are equipped with high-speed internet access. |
| Packages are delivered to a secure mailroom and package locker system. |
| Virtual tours are available on the property website. |
| Furnished apartments are not offered. |
| The Nine on Shoreline is located near The Domain, offering easy access to shopping, dining, and entertainment in North Austin. |
| Residents enjoy proximity to major highways, retail centers, and local green spaces. |
| The community is served by Round Rock ISD. |
| Residents can enjoy community events designed to encourage connection and engagement. |
| Quiet hours are observed daily from 10:00 PM to 10:00 AM. |
| Noise concerns can be reported to the leasing office. |
| The Nine on Shoreline is a smoke-free community. |
| Submit maintenance requests through the resident portal, by email, or in person. |
| Maintenance requests are typically addressed the same day or within 24 hours. |
| Community amenities include a resort-style pool, fitness center, business center, dog park, and professionally maintained common areas. |
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